Refund and Shipping Policy
We want you to love our products! We offer a merchandise credit, equal exchange, or credit reimbursement to the original form of payment, within two weeks of delivery of product(s), and no more than 20% of product used. Please provide us with your Order Number with any/all correspondence. Reimbursement occurs within one week that returned product is received by us. Customer is responsible for return shipping cost of product. Be sure package is properly insured and tracked. Mail your package to: Kiss My Grass Soapery 1636 West Main St, Fort Wayne IN 46808.
Email Address for Correspondence:
We ship USPS Insured Priority Mail on Tuesday, Wednesday, and Thursday's.
Free Shipping on orders $60+ (excludes sales tax and shipping). Use code FREESHIPPING at checkout to receive the free shipping discount. Must be used at checkout, cannot be altered or credited after the sale.
Please be sure your shipping address is correct before you complete your purchase. We are not responsible for products shipped to an old or outdated address. We ship to the address given at the time of purchase.